Balance Your Compassion with Authority
We have reached the final lesson of my Hack Your Voice series, and I would like to approach this lesson in the style of a more personal blog. I am truly grateful for everyone who has engaged with series 1 of Hack Your Voice and has contributed with their experiences and feedback.
Our voices have the power and potential to serve as instruments of authority and compassion. Professionally, in parenting and in all other relationships, the tone of our voice can communicate much more than just what we say.
Numerous studies have shown that the outdated models of conveying authority by shouting, harshness and abrasiveness are less effective than compassionate authority. Not only does compassionate leadership create a stronger connection between people, but it also improves collaboration, trust and loyalty. In fact, compassionate leaders are perceived as stronger and
more competent.
On occasions when expressing authority is required, whether in a professional capacity or from a more personal perspective, such as a parent, there are times when we need the people listening to understand and respect that the opinion we are voicing is based on trusted knowledge and valid insight.
When expressing compassion, we aim not to transmit information but to convey a feeling or emotion. Whether this is with a friend, colleague, parent or any relationship you have, it’s hugely important that the person can feel that we understand what they are going through, that we are there for them, are supportive and that we sympathise. Empathy is felt as well as shown.
Case Studies
Case study 1:
Roberta Luca, an Entrepreneur and Keynote Speaker
The question I asked her was: Can you tell me a bit about what struggles you might face with compassionate authority?
Her answer was: She struggled to maintain confidence in her voice when conveying authority.
She often fell into the trap of doubting herself and needed rehearsals to build her confidence and improve her vocal presence.
Hacks:
- Identify what kind of authority you want to channel
- Emphasise vowels because consonants are harsh
- Don’t aim to change your accent, as that’s what makes you unique
- Practice before speaking in public to build confidence
- Focus on the message, not just the words
By implementing these hacks, Roberta can improve her vocal presence and effectively convey her message with a mixture of authority and compassion.
Case Study 2:
A Young A&R/Analyst in the Music Industry
The question I asked him was: Can you tell me a bit about what struggles you might face with conveying compassionate authority?
My Vocal Assessment of him was that he faced a struggle that lots of people face in balancing his compassion with authority in the fast-paced music industry. He often found himself torn between needing to assert his expertise and knowledge while also trying to connect with people and build relationships.
Hacks:
- Identify what kind of authority you want to channel – how do you want to be perceived
- Knowing when to raise a point – be patient
- Emphasise consonants but use the middle range with the fall and rise with silence in key places
- Allow people to react – be a good listener
- Enunciate and punch consonants out through the mouth
- Smile while speaking